📦 Shipping Policy

Thank you for shopping with Luminary Twist! We want to make sure you have a smooth shopping experience from start to finish. Please review our shipping policy below for details on processing, delivery, and costs.

🚚 Order Processing

• All orders are processed within [1–3 business days] after receiving your confirmation email.

• You will receive another notification when your order has shipped.
  

• If we experience a high volume of orders or delays due to factors outside our control (weather, carrier delays, etc.), we’ll notify you promptly.

🧾 Customs, Duties, and Taxes

Luminary Twist is not responsible for any customs fees, import duties, or taxes applied to your order.
All fees imposed during or after shipping (such as tariffs or taxes) are the responsibility of the customer.

❗ Lost, Stolen, or Damaged Packages

We are not liable for packages that are lost or stolen after confirmed delivery.
If your package arrives damaged, please contact us immediately at luminarytwist@gmai.com with your order number and photos of the damage. We will work with you to resolve the issue.

🔁 Incorrect Addresses

Please double-check your shipping address at checkout.
If an incorrect or incomplete address is provided, we cannot guarantee redelivery without additional shipping costs.

💬 Questions

If you have any questions about shipping, please contact us:
📧 luminarytwist@gmail.com